Privacy Policy
Effective January 1, 2026
San Fernando Concrete, sanfernandoconcrete.com, hi@sanfernandoconcrete.com
Who this policy covers
San Fernando Concrete is a concrete contractor in San Fernando, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, what we do with it and what choices you have.
It applies to this website and to the conversations that start from it. If you're new here, our home page shows the work we do, and our About page tells you more about us.
Information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of the job. We need these details to reach you and to know what we're looking at before we come out.
When you call us at (818) 806-6170 or email us, we keep a record of what you tell us about your project so we don't have to ask you twice.
When you visit the site, our website and analytics tools may automatically record basic technical details. These include your browser type, device, general location based on your internet address, the pages you view, how long you stay and the site that sent you here. We use this to see which pages help people and which don't.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.
Cookies and analytics
Cookies are small files your browser stores so a website can remember your visit. Our site and the analytics tools we use may set cookies to count visits, understand how people move through the pages and keep the site working properly.
You can block or delete cookies in your browser settings at any time. The site will still work, though some features may not remember your choices between visits.
How we use your information
We use the information you give us to answer your questions, schedule and prepare your estimate, do the work you hire us for, send invoices and follow up after the job.
We use analytics information only in summary form, to improve the website and understand which services people are looking for.
We won't add you to a mailing list you didn't ask for, and we don't sell your personal information.
Who we share it with
We share your information only when there's a reason tied to your job or to running the business. That includes the service that handles our online form, our website and analytics providers, and the tools we use for scheduling, billing and bookkeeping. These companies handle the information so we can do our work, not for their own marketing.
We may also share information if the law requires it, to protect our rights or the safety of others, or if the business is ever sold or reorganized.
How long we keep it
We keep estimate and job records for as long as we need them to finish your project, answer questions about the work later and meet tax and recordkeeping requirements. If you asked for an estimate and didn't hire us, we keep your details only as long as they're useful for following up, and then we delete them.
Analytics data is kept in summary form by our analytics providers under their own retention settings.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, the law may give you more rights, such as knowing how your information is shared and opting out of its sale. We don't sell personal information, but we'll answer any of these requests.
We won't treat you differently or charge you more for making a privacy request. We may need to confirm who you are before we act on it, so we don't hand your information to the wrong person.
Children's information
This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How we protect it
We take reasonable steps to keep your information safe, and we limit who on our end can see it. No website or email system is completely secure, so please don't send us anything through the site that you'd need kept strictly private.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the time it's posted.
How to raise a privacy question or concern
If you have a question about your information or want to make a request, call us at (818) 806-6170, Monday through Sunday, 8 AM to 9 PM, or reach us through our Contact page. Tell us what you need, and we'll get back to you within 1 business day.